Shipping & Returns

POLICIES

 

Customized Orders/Cancellation Policy

 

Orders placed online or in store are final.

Customized items such as wedding dresses, headpieces and veils require payment at time of order. 

Cancellations are not allowed once special orders are placed, except if cancel within 48 hours. 

A full refund will be applicable to customer.

Sample gowns and accessories purchased from T’nor boutique are non-refundable, and non-exchangeable, and are purchased as is. 

 

Defective/Return Policy

They will be a return fee apply for all exception returns. 

Returns must me criteria to be eligible.

 

Please make sure:

Product was purchased in the last 7 days

Product isn’t used or damaged

If by chance a dress is defective or damage please notify us immediately for further assistance.

Return & Exchange Policy

They will be a return fee apply for all exception returns. 

Returns must me criteria to be eligible.

 

Please make sure:

Product was purchased in the last 7 days

Product isn’t used or damaged

If by chance a dress is defective or damage please notify us immediately for further assistance

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to

the product during shipping, both to and from T’Nor Bridal

 

Shipping Time

See below for approximate Shipping Time:

 

Bridesmaid Gowns 10-12 weeks

Flower Girls Dresses 8 weeks

Veils 4-6 weeks

Hair Pieces 4-6 weeks

Jewelry 2-4 weeks

Belts 2-4 weeks

Lingerie 30 days

Sample Gowns 3-5 days

Sample Accessories 3-5 days

Custom wedding gowns 16 weeks

Wedding gowns 12 to 14 weeks

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

tthenor@outlook.com

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