Shipping & Returns
POLICIES
Customized Orders/Cancellation Policy
Orders placed online or in store are final.
Customized items such as wedding dresses, headpieces and veils require payment at time of order.
Cancellations are not allowed once special orders are placed, except if cancel within 48 hours.
A full refund will be applicable to customer.
Sample gowns and accessories purchased from T’nor boutique are non-refundable, and non-exchangeable, and are purchased as is.
Defective/Return Policy
They will be a return fee apply for all exception returns.
Returns must me criteria to be eligible.
Please make sure:
Product was purchased in the last 7 days
Product isn’t used or damaged
If by chance a dress is defective or damage please notify us immediately for further assistance.
Return & Exchange Policy
They will be a return fee apply for all exception returns.
Returns must me criteria to be eligible.
Please make sure:
Product was purchased in the last 7 days
Product isn’t used or damaged
If by chance a dress is defective or damage please notify us immediately for further assistance
Shipping Charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to
the product during shipping, both to and from T’Nor Bridal
Shipping Time
See below for approximate Shipping Time:
Bridesmaid Gowns 10-12 weeks
Flower Girls Dresses 8 weeks
Veils 4-6 weeks
Hair Pieces 4-6 weeks
Jewelry 2-4 weeks
Belts 2-4 weeks
Lingerie 30 days
Sample Gowns 3-5 days
Sample Accessories 3-5 days
Custom wedding gowns 16 weeks
Wedding gowns 12 to 14 weeks
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us: